BMS Service Engineer

Position: BMS Service Engineer
Location: Bristol Area
Department: Service
Employment Type: Full-Time
Salary: £45,000 - £55,000 + company vehicle & benefits

About the Company

A specialist provider of smart building technology and energy management solutions are looking to grow their service offering in the south west. The company supports clients across commercial and industrial sectors by delivering innovative Building Management Systems (BMS), helping organisations improve efficiency, reduce energy consumption, and meet sustainability goals. With a strong focus on service excellence and technical expertise, partnering closely with customers to optimise building performance and drive long-term value.

Role Overview

As a BMS Service Engineer, you'll be the face of the organisation on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. Your mission: keep systems running efficiently while providing outstanding customer service and energy advice.

Key Responsibilities

• Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
• Ensure customer satisfaction through excellent communication, ownership of issues, and high-quality workmanship.
• Promote energy efficiency by advising customers on ways to reduce energy consumption and environmental impact.
• Create and submit clear, timely service reports and documentation.
• Identify additional service opportunities, generate field quotes, and flag potential sales leads to the office.
• Collaborate with colleagues and other service teams to resolve technical issues.
• Maintain tools and ensure safety, compliance, and quality standards on all jobs.

Skills & Experience

• Experience with Trend, Tridium, Delta, or Schneider BMS systems.
• Strong technical skills with the ability to diagnose and repair control systems.
• Excellent communication skills, with the ability to engage clients and recommend appropriate solutions.
• Knowledge of health & safety practices, with strong attention to detail.
• A team player with a proactive, flexible working style.
• Familiarity with energy management principles and solutions.
• Full UK driving licence and right to work in the UK.

Package & Benefits

• Competitive salary (£45,000 - £55,000)
• Company vehicle
• Death in Service policy
• Healthcare cash plan (UK Healthcare)
• Enhanced sickness, maternity, paternity, and parental leave policies
• Employee Assistance Programme
• Cycle to Work Scheme