AV Engineer

Role Overview

The role of the Audio / Visual Solutions Engineer (AVSE) sits with Sudlows Smart Technology team and supports a range of activities around the design and delivery of our Audio Visual Solutions for our customers The employee will principally be involved in the installation, configuration, commissioning and technical support of Audio Visual systems however will also contribute to design activities such as surveying and support design documentation and well as providing site level project supervision where workload allows. The AVSE should also maintain a good knowledge of the prevalent standards and be willing to continually develop and learn in order to match and stay current with the changing pace of technology. As part of this role the employee must also maintain a working knowledge of structured cabling systems as this is a large part of the businesses offering but also it can be the foundation on which an IP based AV system will sit.

Sudlows prides itself on quality of our designs and installations as well as how we engage with the customer, as a customer facing operative the Audio Visual Solutions Engineer will be expected to provide a high level of customer service in keeping with Sudlows standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All employees are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems.

Line Manager: Operations Manager / Design Manager

Key Responsibilities

Installation and Commissioning

• Install AV systems including displays, projectors, audio systems, control systems, VC solutions, and structured cabling
• Terminate and test cabling (Cat6/6A, fibre, speaker cable, control cabling).
• Rack build, equipment mounting, and system interconnections.
• Configure AV equipment (e.g. DSPs, control processors, video conferencing systems).
• Perform system testing, fault finding, and troubleshooting.
• Commission systems to meet performance and design specifications.
• Produce commissioning documentation and test results.
• Complete witness testing and end user training.

Project Supervision (Entry-Level)

• Supervise small AV installations or work packages on-site.
• Coordinate with subcontractors and internal engineers.
• Ensure works are delivered in line with programme and scope.
• Maintain site documentation (RAMS, checklists, progress updates).
• Liaise with clients and stakeholders during installation.
• Report progress, risks, and issues to project managers.

Design Support

• Assist with AV system design including:
• Equipment selection
• Signal flow diagrams
• Rack layouts and schematics
• Support senior engineers or designers in producing technical submissions.
• Review drawings and identify practical installation considerations.
• Conduct site surveys for a range of AV solutions.
• Provide feedback from site to improve future designs.
• Assist with bill of materials (BOM) preparation.

Minimum Requirements

• Demonstrable knowledge of the design Audio / Visual systems across a range of technologies including but not limited to projectors, TVs, touchscreens, sound systems and amplifiers, communal presentation and meeting systems and software and meeting room integration to control the meeting room environment.
• Demonstrable knowledge of current and prevalent standards and licencing requirements that govern works within the Audio / Visual space.
• A working knowledge of structured cabling systems and active networking as the foundations of a system that supports an IP based AV installation.
• Experience working with industry leading manufacturers systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example.
• Excellent attention to detail and accuracy while completing documentation in all its forms.
• Excellent customer facing manner.
• Strong fault-finding and problem-solving skills.
• Flexible approach to working location and times.
• UK Driving Licence.

Desirable Requirements

• Manufacturer awarded training and certification in the installation and / or design of Audio / Visual systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example.
• AVIXA CTS (or working towards).
• Experience in producing design drawings, schematics and proposals for AV installations.
• Experience in using a range of design tools such as MS Visio and CAD to support your design proposals.
• Proven experience and / or industry recognised training with other technologies in the intelligent building space such as, IP Security, Intelligent Lighting, HVAC and Energy Management.
• CSCS / ECS Card