Quality Assurance Engineer

Your responsibilities:

• Managing Non-conformances (SAP Q Notifications), Customer complaints, Root Cause Analysis 8D reports and Customer Case handling (within and without warranty)
• Analysing all failures and concerns on-site, factories and within the supply chain and reviewing customer site I&C quality plans, method statements and Quality Documentation
• Create, maintain and manage Inspection test plans (ITP's), Site acceptance test plans (SAT's) and Factor acceptance test (FAT's)
• Perform training and analysis on Quality cases and execute internal audits on sites, suppliers and global quality standards assurance (GQSA)
• Work on and maintain bespoke High Voltage Service Business Management System (BMS)
• Maintain local Quality Management System (QMS) and ensure compliance with High Voltage
• Process Mapping Development and documentation in Hitachi ADONIS systems
• Produce reports and manage Quality KPI's in accordance with business targets with cost of poor quality (COPQ)

Background:

• Proven experience in Quality Engineering and industry
• Experience in coaching of L6S projects, continuous improvement (CI) and training within quality
• Strong understanding of quality assurance processes, audits, and inspections.
• Strong communication and teamwork skills.
• Detail-oriented with a problem-solving mindset
• Understanding of the ISO 9001 Quality standard and Subject Matter Expertise (SAP)