Service & Operations Team Manager

Service & Operations Manager - Building Management Systems

Location: North West | Type: Full-time

A Building Management Systems provider is seeking an experienced Service & Operations Manager to lead their Service & Commissioning department. This is a senior management role combining technical oversight, people leadership, and commercial responsibility.

Key Responsibilities

• Lead and manage multi-disciplinary field engineers and office support staff

• Oversee maintenance, commissioning, service projects, and breakdown operations

• Full departmental P&L responsibility, budgeting, and forecasting

• Deliver small to medium service projects and retrofits

• Mentor, appraise, and develop team members

• Build and maintain strong relationships with key customers

• Provide technical guidance and solutions to staff and clients

• Support business development and help achieve sales targets

• Act as a key member of the senior management team

Requirements

• Experience managing 10+ service or commissioning engineers

• Strong technical knowledge of BMS/BEMS systems

• Commercially astute with P&L or budget experience

• Excellent leadership and communication skills

• Calm, decisive, and target-focused under pressure

• Ability to foster team spirit and develop staff

Benefits

• Competitive salary

• Company car or car allowance

• Performance-based bonus

• Laptop, mobile phone, pension, and life assurance

• 25 days annual leave + statutory holidays

• Flexible and supportive working environment

Apply now to lead a high-performing BMS service department and make a real impact on operational growth.