2 hours ago

Site Service Technician

Birmingham 35K - 45K Permanent

Site Service Technician
West Midlands
Up to 45k + car

Responsible for the efficient maintenance and servicing of UV Disinfection Systems on site in the Severn Trent Water network.

Key Accountabilities:
Tasks and responsibilities:

The key objectives of the appointment are:-

  • To undertake planned & reactive calibrations, servicing, maintenance and repairs on UV Disinfection Systems to the company's high standard.
  • To undertake fault finding tasks and rectify in a responsive efficient manner.
  • To undertake and provide a service on the Company's emergency/out of hours "Call Out Rota" for our Client in the Severn Trent area.
  • Provide good liaison / communication and provide positive feedback between site and office staff.
  • To record all data from site, which is relevant on-site report forms along with photographic evidence.
  • Be a responsible representative at site assuring all works is carried out to a high standard in a safe manner promoting good customer relations.
  • Assist the UV Team Leader & Site Services Co-Ordinator in the planning of works under the UV Contract for upcoming activities, ensuring that materials and equipment are optimised for upcoming scopes of work.
  • Lead excellent working practices, including:
    • Health, safety & environmental compliance.
    • Data protection & information security.
    • Customer focus.
    • Team Behaviour.
    • Housekeeping.
    • Continuous improvement.
    • Compliance with the Company's Business Quality Management System.
  • To assume other responsibilities as required and work with colleagues to further the good performance of the Company.
  • To always abide by the Company's Culture and Values.
  • Maintain a 'site diary' detailing activities and key events during the course of your activities. Share the diary with your work planner / manager as required.
  • Where testing is required, accurately record on relevant documentation.
  • Ensure that the site, equipment and vehicles are exceptionally clean, maintained and orderly. In particular, ensure that test equipment, tools, apparatus and cabling do not present a hazard. Where applicable, barrier-off areas and ensure that only authorised and competent persons are present within the work area.
  • Demonstrate strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and personnel. Work hard and diligently to provide exceptional customer service.


Essential skills

      • At least 3 years of relevant/similar site work experience within a customer-based or customer focused environment.
      • Experience on UV Reactors & Disinfection systems, relatable experience can be considered.
      • Electrical / Commissioning background preferred, with demonstrable fault diagnosis and repair capability.
      • Good IT skills.
      • Knowledge of the Water Industry.
      • Solid report writing skills.
      • Health and Safety awareness.


Qualifications

      • Apprenticeship served in a relevant Electrical / Mechanical / Instrumentation discipline (Electrical preferred).
      • City & Guilds NVQ Level 3 in relevant discipline.
      • Certificate of Testing & Inspection
      • 18th Edition (or working towards).
      • ECS Card (Gold) or equivalent.

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