Operations Support Engineer (Electrical Installation)

£50,000-£60,000

London | Hybrid

Vantage is recruiting for an Operations Support Engineer on behalf of a global leader in smart buildings and energy management technology. This is an excellent opportunity for an electrically qualified engineer looking to move beyond traditional installation or maintenance into a technical operations role supporting cutting-edge building monitoring systems.

You'll split your time between visiting a portfolio of commercial buildings across London and working remotely, supporting system performance, fault diagnostics and maintenance coordination. The role offers structured training, exposure to modern smart building technology and a genuine pathway into a senior Operations position.

Role Overview

As an Operations Support Engineer, you'll play a key role in ensuring the reliability and performance of energy monitoring and metering systems across a major commercial property portfolio. Working closely with field engineers, contractors and clients, you'll troubleshoot technical issues, coordinate maintenance activities and provide day-to-day operational support.

This is an ideal opportunity for someone with a strong electrical background who enjoys fault finding, problem solving and developing their technical knowledge within the smart buildings industry.

Key Responsibilities

• Maintain and support building monitoring and metering systems.
• Diagnose faults across electrical metering, Modbus communications and BMS integrations.
• Coordinate maintenance visits and support field engineers.
• Monitor system alerts and respond to operational issues.
• Update service tickets and maintain technical documentation.
• Provide day-to-day administration of energy management systems.
• Deliver excellent customer service while ensuring high system uptime.

The Ideal Candidate

• City & Guilds Electrical Installation (or equivalent).
• Practical experience working in electrical installation, maintenance or service engineering.
• Experience working in switch rooms and live electrical environments.
• ECS Gold Card or equivalent qualification preferred.
• Strong fault-finding and diagnostic skills.
• A positive, hands-on attitude with excellent problem-solving ability.
• Customer-focused with good communication skills.

Desirable experience:

• Building Management Systems (BMS).
• Electrical metering systems.
• Modbus communications.
• Basic networking or IT knowledge.

Previous experience with specialist monitoring platforms isn't essential-full product and systems training will be provided. We're looking for someone with the right attitude, strong electrical fundamentals and a desire to learn.

What's on Offer

• £50,000-£60,000 basic salary.
• Hybrid working (3 days on-site, 2 days remote).
• Private health insurance.
• Mental health leave.
• Full product and technical training.
• Clear progression into a senior Operations role.
• Opportunity to work with a growing business at the forefront of smart buildings and sustainability.
• Exposure to a high-profile commercial property portfolio using modern building technology.

This is a fantastic opportunity for an electrically qualified engineer looking to broaden their skill set and build a long-term career in the smart buildings industry. If you enjoy technical problem solving, working with innovative technology and want to join a business that invests in its people, we'd love to hear from you.

Apply now or contact the Vantage team to find out more.